GOT A QUESTION
Frequently
Asked Questions
For our patients with impairments resulting from injury or illness affecting the nervous system. The rehabilitation experience here.
+1279
Do you accept my insurance?
Outreach works with most major insurance providers. Please contact us to verify your coverage.
What should I expect during my first visit?
Your initial evaluation will include a thorough assessment of your condition and personalized treatment plan.
How long are therapy sessions?
Sessions typically last between 30 to 60 minutes, depending on your treatment plan.
Can I schedule online?
Yes, you can easily book your appointment through our website or call us directly.
What should I bring to my first physical therapy appointment?
Please bring your photo ID, insurance card, a list of medications, any relevant medical records, and your physician’s referral if required by your insurance.
What should I wear to my physical therapy sessions?
Wear comfortable, loose-fitting clothing that allows easy movement. Athletic wear and sneakers are ideal for most sessions.
How soon after an injury should I start physical therapy?
Early intervention is often beneficial. We recommend scheduling an assessment as soon as possible after your injury for the best outcomes.
Can physical therapy help with chronic conditions like arthritis?
Yes, physical therapy is highly effective in managing chronic pain conditions such as arthritis, helping improve mobility and reduce discomfort.
Do you offer specialized physical therapy for seniors?
Absolutely. We provide geriatric physical therapy programs tailored to the unique needs and goals of older adults.
Will I see the same therapist at each visit?
We do our best to ensure continuity of care, so you’ll typically work with the same therapist throughout your treatment plan.
How do I know if physical therapy is right for me?
If you’re experiencing pain, limited mobility, or recovering from surgery or injury, a consultation with our therapists can determine if physical therapy is appropriate for you.
Can I choose the location most convenient for me?
Yes, you can schedule your appointments at any of our locations.
Do you offer telehealth or virtual physical therapy sessions?
Yes, we offer telehealth consultations and guided home exercise programs for patients who cannot attend in person.
What happens if I miss a session?
We understand that life happens. Please contact us as soon as possible to reschedule your appointment and keep your recovery on track.
Are your physical therapists licensed and certified?
All our therapists are fully licensed and regularly complete continuing education to stay updated on the latest treatment techniques.
Can physical therapy help prevent surgery?
In many cases, physical therapy can help manage conditions and reduce symptoms, potentially avoiding or delaying the need for surgery.
Do you offer women’s health or pelvic floor therapy?
Yes, we have specialized programs for women’s health, including pelvic floor rehabilitation for both women and men.
Is physical therapy covered by Medicare or Medicaid?
We accept most major insurance plans, including Medicare and Medicaid. Our staff can help verify your specific coverage.
How do I schedule or change an appointment?
You can schedule or modify appointments by calling your preferred location or using our online booking system.
What safety measures do you have in place for COVID-19?
We follow strict hygiene protocols, including regular sanitization, mask requirements, and social distancing, to ensure your safety.
Can I continue my sports training while in physical therapy?
In most cases, yes. Your therapist will guide you on safe activity levels and may incorporate sport-specific exercises into your program.
Do you provide treatment for work-related injuries?
Yes, we offer rehabilitation for occupational injuries and can assist with workers’ compensation cases.
How do I get a copy of my therapy records?
Simply request your records from our front desk or by phone. We’ll provide them securely and promptly.
What results can I expect from physical therapy?
Most patients experience reduced pain, improved function, and greater mobility. Your therapist will discuss your specific goals and expected outcomes during your first visit.